Retail and CPG

The future of Retail and CPG needs AI

Improve the customer experience in real-time with our algorithms to detect patterns in messages and communications with customers.

Filters in the deep talk dashboard

Optimize operational efficiency and customer experience

Analyze and segment customers using their reviews, surveys, chats, emails or any source of communication with your company.

Deep Dive into your customers preferences and feelings

Evolution of the customer experience

Understand and track customer feedback in minutes

Track the evolution over time of your customers' most frequent concerns.

Analyze how you can improve your Net Promoter Score and your customer's sentiment towards your company.

Engaged Customers are essential to the long-term success

Gain insight of how your Customers are feeling
Proactively retain customers before they become disappointed

Gain new customers and Increase Customer retention

Prioritize based on analysis of internal and external Customer feedback.

Customer sentiment by categories

Tag your reviews in minutes automatically, just give us your codebooks and we'll train a supervised model to do it for you. No more manual classification.



Time is one of the most important resources


Reduction in manual work

Focus your energy on the general review of the process