Insurance & AI

The future of the Insurance industry
starts here

Excellent customer service and retention needs the best data & analytics.

NPS and CSAT in insurance

Enrich your NPS and CSAT with AI

Improve customer experience by thoroughly understanding your NPS and CSAT.

Then, use Deep Talk to deliver new dimensions of analytics to your data.

customer experience dashboard in insurance

Deep Talk helps you to deliver actionable intelligence

The more you know about your customers, the easier it is to build a retention-driving and customer-centric CX strategy.

Deep Talk enables you to easily unify, monitor, analyse, and take action on what your customers are telling you in their feedback.

Engaged Customers are essential to the long-term success

Gain insight of how your Customers are feeling
 
Proactively retain customers before they become disappointed

Gain new customers and Increase Customer retention

Prioritize based on analysis of internal and external Customer feedback.

sentiment by metadata in insurance
Autotagging

Tag your reviews in minutes automatically, just give us your codebooks and we'll train a supervised model to do it for you. No more manual classification.

50x

Faster

Time is one of the most important resources

70%

Reduction in manual work

Focus your energy on the general review of the process